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Just to let you know the Cadimage Tools Office is closing for our summer break. We will be closed from 24th December 2008 through to 5th January 2009.

Our Online Support portal will be active but not regularly monitored so any replies may not take place until we return to the office.

Remember our website doesn’t close so you can still purchase products and take advantage of our 15% Year End Promotion - simply use the YEND8 Promotion Code.

Obviously I don’t want anyone to miss out on this promotion so if you have any issues please email me and I will do my best to help you.

Best wishes for a safe and happy festive season. We look forward to working together in the New Year.

• Wall Framing Presets
• Attach Framing to a Composite
• Place Frames
• Keyboard Shortcuts
• Elevate Frames
• Edit Frames

So what happens if you have to have a faulty keylug replaced?

Simply email our Customer Care team along with details regarding the original keyplug number and we can reset it for you. This enables you to Activate your Tool/s against your new keypug and continue working with our Tool/s.

Because we need to sleep we can only commit to sorting you out by your next business day - though depending when you email us sometimes it can take as little as a few minutes!

Here is what customer had to say about his recent ‘reset’ experience:

I was too busy to respond a couple of days ago, but wanted to thank you and everyone at Cadimage.  Your response to my problem wasn’t only fast (within a few hours) it was quickly fixed.

Also whomever is responsible for creating/implementing the registration process into ArchiCAD itself deserves a pat on the back.  Once my information was reset by your support staff I was up an running again using the Add-on without having to even restart ArchiCAD.

Cheers to you and the people at Cadimage for implementing an Add-on that works well but also a system that solves problems quickly and easily, no matter the time of day.

Thanks again…

Due to the frequency of this question we wrote a Support Tip and placed it on our website.

Basically we suggest the ‘non-Cadimage Tools’ customer downloads and installs the required Tools. This ensures they have all the required Add-ons, Objects and Macros.

They do not need to purchase the Tools to be able to download them. They simply need to register with our website.

If they simply install the Tools without purchasing them everything will display and print correctly, however, they will not be able to edit the placed objects.

If the ‘non-Cadimage Tools’ customers chooses to they can also register for a 30 day Trial Versiondirectly within ArchiCAD after they have installed the Tools.

15% Off all Purchases (Suites, Tools, Objects and Upgrades) before 31st December 2008.

To qualify for this promotion simply use the YEND8 Promotion Code when purchasing via the website.

Die folgenden ArchiCAD 12 Tools sind heute herausgegeben und sind ab sofort zum Kauf und Download erhältlich:

• 3D Profiler
• Key Notes
• Landscaping Tool
• Revision Manager
• Stair Builder

In Verbindung mit der Veröffentlichung, wurde die Cadimage Tools Webseite komplett überholt und ist nun auch als örtliche Webseite auf Deutsch vorhanden.

Das Übersetzen, Entwickeln und Instandhalten der Tools in mehrfachen Sprachen stellt das Entwicklerteam vor zusätzliche Herausforderungen. Wir sind jedoch der Auffassung, dass die Vorteile regionaler Versionen diese internen Herausforderungen bei weitem überwiegen.

Zu diesem Zeitpunkt wird unser Online Support noch auf Englisch angeboten. Wir werden allerdings die Nachfrage unserer deutschsprachigen Kunden beobachten und ständig unser Hilfsangebot überprüfen.

Wir werden mit ortsansässigen Graphisoft Partnern in Deutschland, Österreich und der Schweiz zusammenarbeiten, um diesen grossartigen Anlass zu fördern.

The following ArchiCAD 12 Tools have all been released today available for immediate purchase and download:

• 3D Profiler
• Key Notes
• Landscaping Tool
• Revision Manager
• Stair Builder

In conjunction with this release, the Cadimage Tools website has been completely overhauled and is also available as a localised website in German.

Translating, developing and maintaining Tools in multiple languages provides additional challenges to the development team but we believe the benefits of having local versions far outweigh these internal challenges.

At this stage our Online Support is still provided in English, however, we will monitor the demand from our German speaking customers and continually review our support offering.

We will be working with local Graphisoft Partners in Germany, Austria and Switzerland to promote this great occasion.

Based on 4 years of Customer Feedback from around the world, and constant improvement, we decided it was time to rebuild our Wall Framing Tool. While this update has taken a little longer than anticipated we expect you’ll find the wait was worth it!

Before launching the final product, we will publish two pre-release versions of the tool. The idea is to give existing Wall Framing tool customers the opportunity to trial the software and provide input to ensure the best possible outcome.

The first of these pre-release versions is available now for PC, and the second is scheduled to follow in the next 7-10 days for PC and Mac.

If you would like to use the Pre-release version please contact me (andrew@cadimagetools.com)

I’m excited by the potential of our new Wall Framing Tool. While it already represents a huge step forward, we already have future enhancements in mind. The new Wall Framing Tool has been designed to last for many years. It is effectively a platform for future development, so expect to see many improvements to this product over the next few years.

Specific improvements to the new Wall Framing tool include:

Multiple Skins

Multiple skins of framing, battens and panels are integral to the new system. These skins tie into the composite wall structure for tight integration with ArchiCAD. Individual control over each skin provides unprecedented flexibility.

Automatic Framing Around Openings

Openings are now framed up correctly as the frame is placed into the wall. In the old system, you had to individually specify the framing around each opening. If you change the size of an opening, and re-build the wall frame, the lintel will be automatically re-sized. The new tool uses span tables to assign lintels, sills and studs to all the openings simultaneously.

Stacked Openings

Openings placed above one another are now framed individually. This was always a shortcoming of the original system.

Customizable System

The new tool is highly customizable. You can create your own framing members, panels, end junctions, side junctions, lintels, top plate assemblies, etc. You can define span tables for lintels and junctions. At the top level you can use the structures you defined to create framing skins, batten skins and panel skins that can be assigned to composite walls.

Simplified Settings

Each object has a relatively simple user interface, presenting only the settings needed to drive that object. This doesn’t mean that the flexibility of the system has been reduced, in fact the new system is far richer than the old Wall Framing tool. It just means that the complexity of the system is spread over a number of simpler dialogs. You can focus on one aspect of the system at a time, without being overwhelmed by the number of settings.

User Controlled Processes

To avoid unnecessary processing, frames are rebuilt on demand. If you adjust a wall, or change the position of a window opening, the frame does not automatically rebuild. To rebuild all frames use the new menu item, and only the frames that require updating will be reconstructed. Less processing means a faster system resulting in more efficient work.

Edit Individual Members and Panels

One of the most exciting new developments for the Wall Framing tool is the ability to edit the elevated wall frames. Each piece of timber is placed as a separate object that can be deleted, moved or edited individually. The panels are placed as fill polygons so these can be edited too. Special editing tools are provided. You can also add members and panels into the frame. This allows you to rather easily design a custom frame for any given wall.

To get a feel for how the new tool works, check out these tutorials:

• Wall Framing Presets
• Attach Framing to a Composite
• Place Frames
• Keyboard Shortcuts
• Elevate Frames
• Edit Frames

This will result in the website being unavailable between:

Tuesday 18th November - 10:00am and 2:00pm New Zealand Daylight Time

You can check out this website to find out your local time during that period.

We apologise for any inconvenience they may cause.